Shipping policy

Knowing what to expect makes ordering easier. Here is how shipping works at We Got Your Back.

Shipping options and costs
Available destinations, shipping options and charges are shown at checkout before you pay. They depend on the products in your cart and your delivery address. Please review the total and check your address carefully before placing your order.

Delivery timing
Products ship directly from our supplier partners. Processing and transit times can vary by item, supplier and destination. Any delivery dates shown at checkout or in tracking are estimates. Carrier delays, holidays and weather can affect arrival.

Separate packages
If your order includes products from different suppliers, they may ship separately and arrive on different days. Each shipment may have its own tracking information. Shipping charges for the available options are shown at checkout.

Tracking and order help
Use the tracking information in your shipping notification or order-status page when available. A newly created tracking number may take time to show carrier updates.

If tracking appears delayed, a package is missing, or you need help with your order, email info@wegotyourback.shop with your order number. We can help check the shipment with the supplier.

Returns
For return instructions, please see our Return and refund policy or email info@wegotyourback.shop before sending an item back.